Prescription Refills

“Outstanding veterinary practice, facility and boarding/grooming. The doctors are all extremely experienced and attentive to each animal in their care; never a rushed visit and everything is always clearly explained and discussed. The staff is extremely professional, polite and caring. The offices are always clean and the facility is immaculate. Their fees are fair and transparent (no surprises!). Highly recommend Pets R Family for any veterinary, boarding or grooming!”
— Bruce G.

Contact Pets R Family Veterinary Hospital:

Phone: Veterinary Services(904) 452‑7387 Phone: Boarding, Grooming & Pups N Play(904) 606-7247 Fax: Fax: 904-663-0073 Address: 3035 County Road 210 W, St. Johns, FL 32259 Email: reception@petsrfamilyvet.com

Hospital Hours:
Monday–Friday: 8 a.m.–5:30 p.m.
Saturday: 8 a.m.–12 p.m.
Sunday: Closed

Early drop off appointments are available at 7 a.m.

Boarding and Grooming Hours:
Monday–Friday: 7 a.m.–6 p.m.
Saturday: 8 a.m.–12 p.m.
Sunday: 2 p.m.–6 p.m. (for boarding pickups and food purchases only)

2023 Holiday Hours

Easter Sunday (4/9/23): CLOSED
4/24/23: closing at noon
Memorial Day (5/29/23): CLOSED
4th of July: CLOSED
Labor Day (9/4/23): CLOSED
Thanksgiving Eve (11/22/23): 8 a.m.–12 p.m.
Thanksgiving Day (11/23/23): CLOSED
Christmas Eve: normal Sunday hours, no pick-ups
Christmas Day: CLOSED
New Year's Eve: normal Sunday hours, no pick-ups
New Year's Day: CLOSED

After-Hour Emergencies

If your pet is experiencing an emergency within normal business hours, please text or call us immediately at (904) 452-PETS (7387).

For emergencies that occur outside of our normal hours of operation, we partner with and recommend that our clients visit:
First Coast Veterinary Emergency
(904) 853-6310

St. Augustine Regional Veterinary Emergency Center
1100 S Ponce De Leon Blvd Suite 1, St. Augustine, FL 32084
(904) 797-5770

Capital Veterinary Specialists
3001 Hartley Rd, Jacksonville, FL 32257.
(904) 647-7481

UrgentVet St. Johns (for non-life-threatening emergencies)
(904) 640-9300

PURE (Pet Urgent Response and Emergency)
8117 Point Meadows Dr. Unit 107
Jacksonville, FL 32256
(904) 922-7837

Learn More About Cat Friendly Practices

Learn More About AVMA

Learn About Scratchpay

Request an Appointment Boarding Request Request a Refill

Learn more about the Home Visits, Curbside Service, and Pick Up or Drop Off services we offer for your convenience.