Prescription Refills

“We just switched to Pets R Family and I am beyond pleased that we did! They treated us so kindly, patiently answered all of my questions, and definitely made our 4 month old goldendoodle feel comfortable at the vet. They have amazing customer service and we are so glad to have found them!”
— Becky M.

Contact Pets R Family Veterinary Hospital:

Phone: Veterinary Services(904) 452‑7387 Phone: Boarding, Grooming & Pups N Play(904) 606-7247 Fax: Fax: 904-663-0073 Address: 3035 County Road 210 W, St. Johns, FL 32259 Email: reception@petsrfamilyvet.com

Hospital Hours:
Monday–Friday: 8 a.m.–5:30 p.m.
Saturday: 8 a.m.–12 p.m.
Sunday: Closed

Early drop off appointments are available at 7 a.m.

Boarding and Grooming Hours:
Monday–Friday: 7 a.m.–6 p.m.
Saturday: 8 a.m.–12 p.m.
Sunday: 2 p.m.–6 p.m. (for boarding pickups and food purchases only)

2023 Holiday Hours

Easter Sunday (4/9/23): CLOSED
4/24/23: closing at noon
Memorial Day (5/29/23): CLOSED
4th of July: CLOSED
Labor Day (9/4/23): CLOSED
Thanksgiving Eve (11/22/23): 8 a.m.–12 p.m.
Thanksgiving Day (11/23/23): CLOSED
Christmas Eve: normal Sunday hours, no pick-ups
Christmas Day: CLOSED
New Year's Eve: normal Sunday hours, no pick-ups
New Year's Day: CLOSED

After-Hour Emergencies

If your pet is experiencing an emergency within normal business hours, please text or call us immediately at (904) 452-PETS (7387).

For emergencies that occur outside of our normal hours of operation, we partner with and recommend that our clients visit:
First Coast Veterinary Emergency
(904) 853-6310

St. Augustine Regional Veterinary Emergency Center
1100 S Ponce De Leon Blvd Suite 1, St. Augustine, FL 32084
(904) 797-5770

Capital Veterinary Specialists
3001 Hartley Rd, Jacksonville, FL 32257.
(904) 647-7481

UrgentVet St. Johns (for non-life-threatening emergencies)
(904) 640-9300

PURE (Pet Urgent Response and Emergency)
8117 Point Meadows Dr. Unit 107
Jacksonville, FL 32256
(904) 922-7837

Learn More About Cat Friendly Practices

Learn More About AVMA

Learn About Scratchpay

Request an Appointment Boarding Request Request a Refill

Learn more about the Home Visits, Curbside Service, and Pick Up or Drop Off services we offer for your convenience.